Privacy Policy

Introduction

Accident Payments ("we," "us," or "our") operates the website accidentpayments.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services from us, or opt in to receive SMS or other communications from us.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or case review form on our website
• Provide a mobile number and opt in to receive SMS messages
• Subscribe to our communications
• Communicate with us through our website or by text message

The types of personal information we may collect include:

• Contact Information: First name, last name, email address, and mobile phone number
• Case Information: Details about your legal matter, including accident type, location, and description
• SMS Consent and Preference Data: Records of your consent to receive text messages, including checkbox selections, timestamps, policy versions, IP address, page URL, and user agent
• Usage Data: Information about how you interact with our website, collected automatically through cookies and analytics tools

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide case review services
• To review your request and, when appropriate and requested by you, help facilitate contact with an independent attorney or law firm
• To send SMS messages you have specifically opted in to receive, including appointment reminders, notifications, and other service-related updates
• To improve our website, services, and user experience
• To maintain consent records and satisfy legal, carrier, and compliance requirements
• To comply with legal obligations

SMS/Text Messaging Policy

If you opt in to receive SMS text messages from Accident Payments:

• Message types may include appointment reminders, notifications, and other service-related updates
• Message frequency varies
• Message and data rates may apply
• You may opt out at any time by replying STOP to any text message
• Reply HELP to any text message for support, or use the contact options available on our website
• Consent to receive SMS is not a condition of purchase or service

Submitting a case review or contact request does not, by itself, enroll you in SMS. We send text messages only after you provide your mobile number and affirmatively check the SMS consent box displayed with the required disclosures.

Data Sharing and Third Parties

We do not share, sell, rent, or trade your personal information, including mobile numbers or SMS opt-in data, with third parties or affiliates for their marketing or promotional purposes.

We may share your information only in the following limited circumstances:

• Requested Service Fulfillment: With an independent attorney or law firm only when you have asked us to help facilitate a case review or similar requested service
• Service Providers: With trusted service providers who assist in operating our website and services (such as hosting, analytics, form processing, and messaging delivery), each bound by appropriate confidentiality and data-protection obligations
• Legal Requirements: When required by law, court order, or governmental regulation

Text messaging originator opt-in data and consent will not be shared with any third parties except vendors, platforms, and carriers that help us deliver the messaging services you requested.

Cookies and Analytics

Our website uses cookies and similar technologies, including Google Analytics, to analyze website traffic and improve your experience. These tools may collect information such as your IP address, browser type, pages visited, and time spent on the site. This data is collected in aggregate and does not personally identify you. You can control cookie settings through your browser preferences.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. SMS consent records are retained for the duration of your subscription and for a reasonable period after you opt out, as needed for legal, carrier, and compliance purposes.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of SMS communications at any time by replying STOP
• The right to withdraw consent for data processing

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: